Skip to main content

What triggers an alert?

NearIQ generates alerts when it detects a meaningful change in competitor data. Alerts are classified by type and severity. What you see: expand an alert, review delivery channels, inspect competitor-change context, and switch between alert types.

Guided alert configuration tutorial

What you see: open notification settings, enable delivery channels, enter a webhook endpoint, and save preferences. The clip uses product-demo sample data only.

Alert types

Severity levels

Configuring alerts

Go to Settings -> Notifications to configure:
  • Enabled alert types - toggle specific alert types on/off
  • Minimum severity - filter alerts below a threshold (e.g. only warning and above)
  • Delivery channels - dashboard alerts, email alerts, digest emails, and Growth+ real-time channels

Delivery details

Each alert includes delivery context in the dashboard:
  • Delivery channel icons for dashboard, email, Slack, Discord, Teams, and webhooks when a channel has a recorded delivery event
  • Delivery status, timestamp, retry count, and webhook HTTP response status
  • A sanitized webhook payload preview with alert and competitor identifiers, not secrets or endpoint credentials
  • A details panel showing what changed, old/new values when available, affected competitor, and delivery history
  • A retry action for failed webhook deliveries after you fix the receiving endpoint

Email digest

Starter and higher plans include dashboard alerts, email alerts, and digest emails. The daily digest is a summary of all alerts from the past 24 hours, delivered at your configured time in your local timezone. You can configure:
  • Delivery time (default: 8:00 AM)
  • Day-of-week filter (e.g. weekdays only)
  • Minimum severity for digest inclusion

Webhooks

Growth and higher plans can also deliver alerts in real time to Slack, Discord, Microsoft Teams, and API webhook endpoints. Slack supports a one-click app connection in Settings -> Notifications, with a manual incoming webhook as a fallback. Teams and Discord currently use manual webhooks while their native bot delivery remains feature-gated. See Webhooks for payload format and signature verification.