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Documentation Index

Fetch the complete documentation index at: https://docs.neariq.io/llms.txt

Use this file to discover all available pages before exploring further.

The Reviews tab centralizes your customer review workflow. It shows fetched reviews, rating distribution, response coverage, sentiment themes, and reply tools.

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What you can review

  • Total review count and average rating
  • Unanswered reviews
  • Response rate and response benchmarks
  • Rating distribution by star count
  • Sentiment themes and keywords
  • Draft replies you can edit before posting

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Typical workflow

  1. Connect your business listing in Settings.
  2. Open Dashboard > Reviews.
  3. Filter by rating, response status, keyword, or theme.
  4. Draft or write a reply.
  5. Review the final text before posting it.
Use filters to find unanswered low-rating reviews first. Those usually need the fastest follow-up.