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NearIQ can deliver alerts directly to Slack, Discord, or Microsoft Teams channels using incoming webhook URLs. Each channel can be configured independently — with its own alert type filter and digest schedule — so you can route different signals to different places.

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Where to configure

All channel settings live under Settings → Notifications → Channels & webhooks. Each channel (Slack, Teams, Discord) has its own expandable section where you paste the webhook URL and customize delivery.

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Setting up Slack

1

Create a Slack incoming webhook

In your Slack workspace, go to Settings & administration → Manage apps, then search for Incoming WebHooks and click Add to Slack. Choose the channel you want NearIQ to post to, then click Add Incoming WebHooks integration.Copy the Webhook URL — it looks like https://hooks.slack.com/services/T.../B.../....
2

Paste the URL into NearIQ

Open Settings → Notifications → Channels & webhooks, expand the Slack section, and paste the URL into the Slack webhook URL field.
3

Send a test alert

Click Send test to confirm the connection. NearIQ will post a sample alert to your chosen Slack channel.
4

Save

Click Save preferences to activate Slack delivery.
If you use Slack’s newer custom apps instead of the legacy Incoming WebHooks app, create the webhook under Your App → Features → Incoming Webhooks. The URL format and behavior are identical.

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Setting up Discord

1

Create a Discord webhook

In Discord, open the channel you want to use and go to Edit Channel → Integrations → Webhooks → New Webhook. Give it a name, then click Copy Webhook URL.The URL looks like https://discord.com/api/webhooks/....
2

Paste the URL into NearIQ

Open Settings → Notifications → Channels & webhooks, expand the Discord section, and paste the URL into the Discord webhook URL field.
3

Send a test alert

Click Send test to confirm the connection.
4

Save

Click Save preferences to activate Discord delivery.

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Setting up Microsoft Teams

1

Create an incoming webhook in Teams

In Microsoft Teams, navigate to the channel where you want alerts, click ⋯ → Connectors, search for Incoming Webhook, and click Configure. Give it a name and click Create.Copy the webhook URL Teams generates.
2

Paste the URL into NearIQ

Open Settings → Notifications → Channels & webhooks, expand the Teams section, and paste the URL into the Teams webhook URL field.
3

Send a test alert

Click Send test to confirm delivery.
4

Save

Click Save preferences to activate Teams delivery.

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Per-channel alert type filtering

By default, each channel inherits your global alert type selection. You can override this per channel to route different alert types to different destinations. For example, you might send all danger-severity competitor alerts to a #competitor-urgent Slack channel and only hiring_activity and website_change alerts to a #market-intel channel. To configure filtering for a channel:
  1. Expand the channel’s settings section.
  2. Under Route alert types, deselect All types and select the specific alert types you want this channel to receive.
The available alert types are the same 11 types available globally: Competitor alerts — Rating drop, Rating rise, Review surge, Velocity spike, Hours & ops, Website changes, Hiring activity, Status changes Your listing alerts — Your rating drops, Your rating rises, Your review surge
Use All types (the default) when you want a channel to mirror your global settings. Switch to a custom selection only when you need different routing per channel.

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Per-channel digest settings

Each channel can also have its own digest schedule, independent of your email digest settings. This lets you, for example, get a real-time Slack alert but a daily Teams summary for the same event. To configure a channel’s digest:
  1. Expand the channel section under Settings → Notifications → Channels & webhooks.
  2. Under Digest summary, toggle the digest on.
  3. Choose a frequency — Daily or Weekly.
  4. For weekly digests, select the day of the week.
  5. Set the send time and timezone.
When a channel’s digest is disabled, NearIQ delivers each alert individually in real time (subject to your plan’s delivery tier).
If you disable a channel’s digest but your plan only supports digest delivery, real-time delivery will not activate for that channel. Upgrade your plan to unlock real-time channel delivery.